The key to delivering an outstanding customer experience depends on
the ability to provide teams and customers with the means and tools
to better communicate, collaborate and share.
Small and medium-sized business (SMB) owners understand this well
as the following surveys show:
• Cloud, Mobility, Managed Services and Collaboration: Top 4 IT
spending priorities for SMBs in 2018 (TechAisle).
• Mobility: Half of SMBs WW Will Have Mobile Worker Support in
Place by the End of 2018 (IDC)
• Managed Services: 61% of SMB respondents say they have experienced
cyber-attacks (Ponemon). The cloud enables managed service providers
to monitor daily, upgrade and remediate.
• Collaboration: Visual conversations make meetings shorter and decision-making
faster. SMB workers use collaboration apps for better work-life balance, flexible
scheduling and easier telecommuting: these are the top 3 most important factors
people consider when evaluating a job prospect (
To that end, Alcatel-Lucent OXO Connect Evolution provides small and medium-
sized businesses (SMBs) with a solution that creates an unbeatable digital
connected experience that customers expect.

OXO Connect Evolution: the SMB solution for a big impact
OXO Connect Evolution is an all-IP scalable phone system based on a robust,
connected and converged communication platform for businesses with up to
300 users. OXO Connect Evolution offers built-in access to the cloud-based,
Alcatel-Lucent Rainbow™ collaboration service.
Together, OXO Connect Evolution and Rainbow offer customer-focused business
communications and video collaboration services to all employees, wherever
they may be. SMB professionals work together to respond to customer requests
and can share information faster and more accurately with guests, business
partners and customers.
Your business needs to be always-on: Enjoy high reliability with ALE technology
that is tested and validated from phone-to-cloud. OXO Connect Evolution is
optimized for cost-effective and secure operations: Unified Communications and
remote management are offered through an external cloud service connection.
OXO Connect Evolution: Scalable. Customer-focused.
Today, more than 20 million small and medium business workers have selected
ALE and have garnered big business impacts.